In any organization, one of the core problems which the human resources team have to come face to face quite often,are the conflicts that arise between peers. This can cause ineffective team building, leading to few commonly known issues at the work place. The workforce in any organisation today, is built from all walks of life;difference of opinions and points of views are bound to arise.
Conflict resolution is an area which is worked upon these days, and many firms are finding it really hard to address them and take things forward productively. An executive coach, with expertise in handling such situations,is often not found in-house.
The common steps which are taken to address such problems include:
1. Identifying the issue, by clearly comprehending the reasons for disagreement and encouraging the team to openly express their perspective
2. Common ground identification even in disagreement is essential
3. Exploring solutions by brainstorming all ideas, while focussing on mutual benefits and encouraging creativity
4. Agreement of the solutions finalized, needs to be documented to ensure clarity on responsibilities and time lines
5. Follow up on the agreed documents to ensure that the solution undertaken remains satisfactory and sustainable is the ultimate step
These days, you can find experts in the field of diversity and inclusion coaching,who have also specialized in the area of conflict resolution. If you too are at the head of an organisation, where issues of conflict are common, then you might want to hire such an expert.
Although many claim to be experts, there are only a handful like Michael Rolph, who actually have the vast experience to provide truly sustainable solutions. As a renowned executive coach, his calibre for providing inventive and effective conflict resolution options are well regarded, globally.